Terms and Conditions
  1. Persons who may occupy: The hirer and his party shall have the right to occupy the accommodation for holiday purposes only and for the agreed period only. The hirer may not assign, let charge of part possession of the accommodation or any part therefore, nor allow any person other than those named on the booking form and in any case not more than the number of persons the property is stated in the brochure to sleep to occupy the premises.
  2. All lets for Sopley Cottage start at 2 PM and end at 10 AM, unless otherwise agreed in writing.
  3. All lets for the lodges start at 3 PM and end at 10 AM, unless otherwise agreed in writing.
  4. No extra guests other than those on the booking form unless agreed in writing prior to arrival.
  5. No responsibility is accepted for any injury however sustained.
  6. No responsibility is accepted for any loss or damage of any articles or valuables.
  7. Properties are cleaned between lets and there is a limited time available to do so. You are asked to leave the property as you found it.
  8. All bed linen is provided. Towels and tea towels are provided at Sopley Cottage only.
  9. Electricity and gas are also provided without additional charge.
  10. Guests are liable for any breakages or damages.
  11. No admittance will be allowed without payment having been made in full.
  12. Your key/damage deposit will be returned to you within 7 days of vacating the property.
  13. Once your booking is confirmed (i.e. when you have returned the booking form along with your deposit), then in the event of subsequent cancellation, your deposit will be forfeited as liquidation damages for your breach of contract. If for any reason within our responsible control, we have to cancel your booking following your confirmation your deposit will be returned to you immediately together with a payment from us to you of £100.00 for your inconvenience.
  14. Should circumstances beyond our reasonable control such as damage to the property by fire, water or other unforeseen or unavoidable disasters make it impossible for us to make the property available to you as agreed, your deposit will be refunded immediately, but we cannot accept any further responsibility.
  15. NO PETS whatsoever shall be allowed in the accommodation or are allowed to be kept in vehicles at the accommodation.
  16. NO V.A.T. is payable in addition to the charges set out on the attached sheet.
  17. Cancellation of cottage or lodge: We must be notified at least 28 days in advance of arrival, otherwise all monies paid will be forfeited. For cancellations more than 28 days in advance, only the deposit will be forfeited.

If staying at Sopley Cottage, please note:

  1. The swimming pool has no attendant and all children using the pool must be accompanied by an adult at all times. From time to time the tiling around the swimming pool will become wet and all persons using the pool should take great care, in those circumstances that they do not slip on the water and injure themselves.
  2. This Jacuzzi may be used by all visitors to the cottage but please note that there are certain categories of persons for whom it is unwise, for reasons of their health, to use this facility. A full list is attached to the wall in the pool area and guests should refer to that list before making use of the facility.
  3. The lake is stocked with fish and we are proud of our ducks and other wildlife that live there. Please ensure that any children staying at the cottage are not allowed to stray into the lake area unaccompanied as it is in some parts 10 feet and it may be dangerous for them to do so. It would be appreciated if you would treat the lake and its occupants with respect during the length of your stay.
  4. Please bear in mind that the driveway is used as access to Lakeside and there will be vehicles passing over the driveway and through the other common access areas from time to time during your stay. Once again guests should take care that any children staying in the cottage should be made aware of this and avoid playing in the actual driveway itself.
  5. When you arrive for your holiday you will be provided with a security code which enables the electric gates to be opened. The gates close automatically after one minute so therefore please ensure that you pass through them immediately and do not allow your vehicle to remain in between them thereby avoiding the risk of the gates closing upon the vehicle.